Nov 2019 Q4 b.
Good decisions do not only emanate from good decision makers but also the quality of information used in the decision making process.
Required:
Identify FIVE (5) qualities of good management accounting information. (5 marks)
View Solution
- Relevance: information must fit the purpose for which it was gathered and a manager wanted to use it.
- Completeness: an information user should have all the information he/she needs to do their job properly. This would help avoid sub-optimal decisions.
- Accuracy: Information must be correct because using incorrect information could lead to misleading decisions. However, it should not contain unnecessary detail for pointless accuracy.
- Clarity: users must properly understand the information, it cannot be put to good use. Use appropriate presentation medium and channel of communication to enhance clarity.
- Confidence: information must be trusted by the managers who are expected to use it. Use relevant assumptions to enhance confidence.
- Communication: within an organization, individuals are given the authority to do certain tasks and they must be given the information they need to do them.
- Volume: they are the physical and mental limitations to what a person can read, absorb and understand properly before taking an action. An enormous mountain of information, even if it is all relevant, cannot be handled. Reports to management must therefore be clear and concise.
- Timing: information should be available when needed. Information which is not available until after a decision is made will be useful only for comparisons and longer term control, and may serve no purpose even then.
- Cost: information should have some value otherwise it would not be worth the cost of collecting and filing it. The benefits obtained from the information must also exceed the cost of acquiring it. (Any 5 points)